Portuguese-Speaking Customer Support Agent (EU Relocation)

Next Job Abroad; Braga; On-site; EUR 33,000 - 45,000; Full time

Benefits offered by this job

Full relocation to Greece

Healthcare benefits

Structured training

Social events

Language courses

Job summary

Next Job Abroad is seeking a Portuguese-speaking customer support specialist to join our client’s JTI Customer Experts team, providing top-tier service from Athens, Greece. You will be the primary contact for customer requests and handle communications through phone, email and chat.

Join a diverse, internationally focused team with relocation support, training delivered by certified instructors, and ongoing professional growth in a global brand environment.

Qualifications

• Fluency in Portuguese is required.
• Strong command of English, both written and spoken.
• Previous experience in customer support or care is an asset.
• Excellent communication skills are essential.

Responsibilities

• Serve as the main point of contact for customer requests via phone, email and chat.
• Respond to inquiries about products and services.
• Resolve issues professionally and efficiently to maintain satisfaction.
• Turn interactions into positive customer experiences.
• Collaborate with global teams to ensure quality support.

Skills

Fluency in Portuguese

Strong English

Customer support experience

Excellent communication

Problem-solving

Job description

Next Job Abroad is seeking a Portuguese-speaking customer support specialist to join our client’s JTI Customer Experts team, providing top-tier service from Athens, Greece. You will be the primary contact for customer requests and handle communications through phone, email and chat.

Join a diverse, internationally focused team with relocation support, training delivered by certified instructors, and ongoing professional growth in a global brand environment.