Portuguese-Speaking Consumer Tech Support Leader in Greece

Mercier Consultancy MD; Portugal; On-site; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

13th & 14th salaries

Performance bonus

Paid training

Health insurance

Relocation package

Career growth

Job summary

Mercier Consultancy Group is seeking Portuguese-speaking Consumer Experts for JTI to serve as brand ambassadors in Greece. You will deliver expert guidance and premium support for our diverse client base in the consumer electronics sector.

Role requires native Portuguese, EU passport, and strong customer-centric communication. The position is based in Athens with relocation support, competitive salary, and performance bonuses. Training and health coverage are provided as part of the package.

Qualifications

• Native or fluent Portuguese (written and spoken).
• EU passport valid (mandatory).
• Interest in consumer electronics and technology.
• Excellent communication with a customer-centric mindset.
• Adaptable to an international Athens office environment.

Responsibilities

• Provide high-quality technical support and consumer advice.
• Manage client interactions and uphold the JTI brand.
• Troubleshoot inquiries and tailor solutions.
• Collaborate with international teams to improve service delivery.
• Maintain detailed records of consumer feedback to drive product improvement.
• Stay updated on trends and product releases in consumer electronics.
• Ensure interactions meet high-standard KPIs for Portuguese-speaking roles.

Skills

Portuguese fluency

Customer service

Communication

Job description

Mercier Consultancy Group is seeking Portuguese-speaking Consumer Experts for JTI to serve as brand ambassadors in Greece. You will deliver expert guidance and premium support for our diverse client base in the consumer electronics sector.

Role requires native Portuguese, EU passport, and strong customer-centric communication. The position is based in Athens with relocation support, competitive salary, and performance bonuses. Training and health coverage are provided as part of the package.