Porto On-Site Russian-Speaking Customer Delight Specialist

Cross Border Talents; Lisboa; Vor Ort; EUR 22.000 - 26.000; Vollzeit

Benefits dieser Stelle

Daily meal allowance

Private health insurance

Growth opportunities

Supportive team culture

Zusammenfassung

Cross Border Talents is seeking a Russian-speaking Customer Delight Specialist to join our Porto team. You will deliver support via phone, email, and chat, using your native Russian and advanced English (C1) to create outstanding experiences.

Based in Porto, you will work on-site with rotating shifts (24/7, two days off per week), and participate in ongoing training and development in a vibrant international environment with private health insurance and meal allowances.

Qualifikationen

• Must be native Russian
• Advanced English (C1) proficiency
• On-site in Porto, Portugal
• Willingness to work rotating shifts (24/7) with two days off per week

Aufgaben

• Deliver outstanding support to customers via phone, email, and chat
• Resolve inquiries efficiently and professionally, ensuring satisfaction
• Collaborate with colleagues to maintain high service standards
• Work with internal tools and stay up to date through training

Kenntnisse

Native Russian speaker

English (C1)

Jobbeschreibung

Cross Border Talents is seeking a Russian-speaking Customer Delight Specialist to join our Porto team. You will deliver support via phone, email, and chat, using your native Russian and advanced English (C1) to create outstanding experiences.

Based in Porto, you will work on-site with rotating shifts (24/7, two days off per week), and participate in ongoing training and development in a vibrant international environment with private health insurance and meal allowances.