Russian-Speaking Support Center Representative

Cbtalents; Aveiro; On-site; EUR 20,000 - 28,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Daily meal allowance

Private health insurance

Growth opportunities

Supportive team culture

Job summary

A customer service company in Porto is looking for a Russian-Speaking Support Center Representative. You will provide exceptional support to customers via various channels, maintain service standards, and work in a vibrant, multicultural environment. Ideal candidates are native Russian speakers with strong English skills and the ability to work rotating shifts. Attractive salary and benefits are included.

Qualifications

• Must be a native Russian speaker.
• Valid European passport or Portuguese work permit required.
• Willingness to work rotating shifts, 24/7.

Responsibilities

• Deliver outstanding support to customers via phone, email, and chat.
• Resolve inquiries efficiently and professionally.
• Collaborate with colleagues to maintain high service standards.
• Work with internal tools and participate in training to stay updated.

Skills

Native Russian speaker

Strong English skills (C1 level)

Excellent customer service

Team collaboration

Problem solving

Training readiness

Tools

Internal tools

Job description

Russian-Speaking Support Center Representative

About the job Russian-Speaking Support Center Representative

Are you a native Russian speaker with strong English skills (C1 level)? Do you excel at creating great customer experiences and thrive in fast-paced environments? We’re looking for enthusiastic and service-driven individuals to join our team in Porto!

• Deliver outstanding support to customers via phone, email, and chat
• Resolve inquiries efficiently and professionally, ensuring satisfaction
• Collaborate with colleagues to maintain high service standards
• Work with internal tools and stay up to date through training
• Native Russian speaker
• Valid European passport or Portuguese work permit (no sponsorship available)
• Willingness to work rotating shifts, 24/7 Monday to Sunday (8 hours/day)
• Two rotating days off per week
• Must be located in Porto – on-site role only, remote work not possible

What We Offer

• Competitive salary and benefits package
• Daily meal allowance
• Private health insurance
• Growth opportunities in a vibrant, international workplace
• Supportive team culture and ongoing development

Ready to jump into your next career adventure? Apply now and start immediately in Porto!