Owner Success Associate - Hybrid Porto | Growth & Support

GuestReady; Porto; Híbrido; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work flexibility

Career growth & learning opportunities

Pet-friendly office

Well-being initiatives and support programs

Join a fast-growing international company

Multicultural and dynamic team

Resumo da oferta

A leading short-term rental management company is seeking an Owner Success Associate to join their Porto office with a hybrid working model. The role involves serving as the main contact for property owners, ensuring smooth communication and efficient problem resolution. Ideal candidates will possess strong communication and multitasking skills, fluency in both Portuguese and English, and a proactive approach. This position offers the opportunity to join a dynamic international team with career growth potential and well-being initiatives.

Qualificações

• Experience in customer service, hospitality, or client support roles.
• Comfortable working with digital tools and systems.
• Positive, adaptable, and team-oriented approach.

Responsabilidades

• Respond to owner inquiries clearly and professionally.
• Coordinate with internal teams to resolve operational issues.
• Keep accurate records of owner interactions.
• Take ownership of issues until resolved.
• Identify recurring problems and suggest improvements.

Conhecimentos

Strong communication and multitasking skills

Fluent Portuguese

Fluent English

Problem-solving mindset

Proactive attitude

Ferramentas

Digital tools and systems

Descrição da oferta de emprego

A leading short-term rental management company is seeking an Owner Success Associate to join their Porto office with a hybrid working model. The role involves serving as the main contact for property owners, ensuring smooth communication and efficient problem resolution. Ideal candidates will possess strong communication and multitasking skills, fluency in both Portuguese and English, and a proactive approach. This position offers the opportunity to join a dynamic international team with career growth potential and well-being initiatives.