Lisbon Guest Operations Associate – Hospitality

GuestReady; Lisboa; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Fast-paced and collaborative team culture

Diverse challenges and opportunities for growth

Multicultural exposure

Real career progression

Regular team events and offsites

Job summary

A leading short-term rental management company in Lisbon is seeking an Operations Associate to support daily operations and manage guest communications. The ideal candidate is fluent in Portuguese and English, has a strong background in hospitality, and excels at problem-solving and building relationships with guests. This role offers a collaborative team culture and opportunities for professional growth in a dynamic environment.

Qualifications

• Experience in hospitality, reception, or tourism.
• Ability to manage reservations and daily operational tasks.
• Flexibility to work weekends and shifts.

Responsibilities

• Support daily operations across departments like Maintenance and Housekeeping.
• Manage guest communications and maintain trust-based relationships.
• Use internal tools to coordinate and share information.

Skills

Fluent in Portuguese

Fluent in English

Strong problem-solving mindset

Guest-centric approach

Excellent people skills

Highly organized

Attention to detail

Eager to learn

Job description

A leading short-term rental management company in Lisbon is seeking an Operations Associate to support daily operations and manage guest communications. The ideal candidate is fluent in Portuguese and English, has a strong background in hospitality, and excels at problem-solving and building relationships with guests. This role offers a collaborative team culture and opportunities for professional growth in a dynamic environment.