Online consultant

ExecuStaff Kuwait; Faro; Presencial; EUR 8747 - 10 477; Tempo parcial

Resumo da oferta

ExecuStaff Kuwait is looking for a knowledgeable Online Consultant to join our team in Faro, Portugal. This part-time role requires you to deliver excellent customer service and support through online platforms including chat and email.

The ideal candidate should have experience in customer service or sales, possess excellent communication skills, and be able to work independently. A salary of $1,000 per month is offered for this role.

Qualificações

• Previous experience in a customer service or sales role, preferably in an online environment.
• Strong problem-solving skills and ability to think on your feet.
• Ability to work independently and as part of a team.

Responsabilidades

• Responding to customer inquiries and resolving issues through various online channels.
• Providing accurate information about products and services.
• Building rapport with customers and ensuring their satisfaction.

Conhecimentos

Customer service experience

Communication skills

Problem-solving

Proficient computer skills

Fluency in English

Descrição da oferta de emprego

We are seeking a knowledgeable and customer-oriented Online Consultant to join our team in Faro. As an Online Consultant you will be responsible for providing excellent customer service and support to our clients through online platforms such as chat, email and phone.

Key Responsibilities

• Responding to customer inquiries and resolving issues through various online channels
• Providing accurate information about our products and services
• Building rapport with customers and ensuring their satisfaction with our services
• Identifying opportunities for upselling and cross-selling products
• Assisting customers with navigating our website and online tools
• Maintaining accurate records of all customer interactions
• Staying up to date on industry trends and company policies to provide the best possible support

Requirements

• Previous experience in a customer service or sales role, preferably in an online environment
• Excellent communication skills both written and verbal
• Strong problem-solving skills and ability to think on your feet
• Ability to work independently and as part of a team
• Proficient computer skills, including familiarity with online tools and social media platforms
• Fluency in English is required; additional languages are a plus

Compensation and Location

Salary: $1,000 per month (part-time)

Location: Faro, Portugal