Online consultant

GreenHarvest Industries; Lisboa; On-site; EUR 11,329 - 13,570; Part time

Job summary

GreenHarvest Industries is seeking an experienced Online Consultant for a part-time position in Lisbon. The role involves engaging with clients online, responding to inquiries, and monitoring social media for customer service issues.

Applicants should have at least 2 years of related experience and excellent communication skills. The salary is $1300 per month, and accommodation can be provided. This is a great opportunity for those passionate about customer service.

Qualifications

• Minimum 2 years of experience in a similar role.
• Excellent communication skills, written and verbal.
• Strong knowledge of online customer service and support.
• Familiarity with various social media platforms.
• Ability to work independently and efficiently.

Responsibilities

• Engage with clients through online channels to provide personalized assistance and support.
• Respond to inquiries and resolve issues in a timely manner.
• Maintain accurate records of all interactions with clients.
• Continuously monitor social media platforms for any potential customer service issues.
• Collaborate with team members to improve customer satisfaction.

Skills

Communication skills

Online customer service

Social media knowledge

Problem-solving skills

Job description

We are currently seeking an experienced Online Consultant to join our team in Lisbon.

Responsibilities

• Engage with clients through online channels to provide personalized assistance and support.
• Respond to inquiries and resolve issues in a timely manner.
• Maintain accurate records of all interactions with clients.
• Continuously monitor social media platforms for any potential customer service issues or concerns.
• Collaborate with team members to improve customer satisfaction and service levels.

Requirements

• Minimum 2 years of experience in a similar role.
• Excellent communication skills, written and verbal.
• Strong knowledge of online customer service and support.
• Familiarity with various social media platforms.
• Ability to work independently and efficiently.
• Strong problem‑solving skills.

Compensation & Other Details

This position is part‑time offering a salary of $1300 per month. Accommodation can be provided for the right candidate. Having a biometric passport is preferred.

We welcome applications from candidates of all nationalities. If you have a passion for providing exceptional customer service and are looking for a flexible part‑time opportunity in the beautiful city of Lisbon, then we want to hear from you. Apply now to become our next Online Consultant.