Bilingual Italian/English Customer Support – Lisbon (Full-Time)

Cross Border Talents; Seixal; Sur place; EUR 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Performance bonus

On-site in Lisbon

Multicultural environment

Résumé du poste

Cross Border Talents in Lisbon is seeking a customer-oriented professional fluent in Italian and English to join our on-site support team. You will serve as the primary contact for customers, assisting inquiries, providing accurate information, and ensuring an exceptional service experience.

The role is full-time on-site in Lisbon with Monday-to-Friday shifts, offering a performance bonus and a vibrant, multicultural working environment.

Qualifications

• Languages: Native or fluent in Italian with strong proficiency in English (B2 or higher).
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and customer-first mindset.

Responsabilités

• Respond to customer inquiries via phone, email, or chat in Italian and English in a timely and professional manner.
• Provide clear, effective solutions and guide customers through products/services.
• Maintain high standards of customer satisfaction and quality service.
• Collaborate with team members to resolve customer issues effectively.

Connaissances

Italian

English

Customer service

Description du poste

Cross Border Talents in Lisbon is seeking a customer-oriented professional fluent in Italian and English to join our on-site support team. You will serve as the primary contact for customers, assisting inquiries, providing accurate information, and ensuring an exceptional service experience.

The role is full-time on-site in Lisbon with Monday-to-Friday shifts, offering a performance bonus and a vibrant, multicultural working environment.