Estonian Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group; Portugal; Presencial; EUR 22 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

€1,500 Signing Bonus

And Much More...

Resumo da oferta

Mercier Consultancy Group in Bulgaria seeks an Estonian Speaking Solutions Consultant to join the Sofia team. You will be primary contact for Estonian-speaking clients and work with international teams to optimize support delivery.

The role requires native Estonian, strong English, and willingness to relocate. The company offers fully paid relocation, training, health insurance, a performance bonus, and a signing bonus.

Qualificações

• Native or fluent Estonian (spoken and written) mandatory.
• Valid EU passport for relocation to Bulgaria.
• Proven experience in a professional customer-facing or support environment.
• Excellent communication and ability to thrive in a multicultural environment.
• Strong English skills for inter-office collaboration.
• Commitment to relocating to Bulgaria for this role.

Responsabilidades

• Act as the primary point of contact for Estonian-speaking clients and provide high-quality support.
• Resolve complex customer inquiries and technical issues with a solutions-oriented mindset.
• Maintain detailed documentation of customer interactions for quality assurance.
• Collaborate with international teams to optimize support workflows and improve client experience.
• Represent the company brand with professionalism in all Estonian communications.
• Contribute to success of Estonian-speaking roles by hitting targets and SLAs.
• Participate in ongoing product training to remain an expert resource for clients.

Conhecimentos

Estonian language

Customer support

Communication skills

Multicultural teamwork

English proficiency

Relocation readiness

EU passport

Descrição da oferta de emprego

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and elite organizations. We specialize in sourcing professionals for high-impact roles within the Customer Support Services sector, ensuring excellence across every placement.

Job Overview

We are currently searching for a dedicated professional to join our team in Sofia for the Estonian Speaking Solutions Consultant position in Bulgaria. This role is a fantastic opportunity to advance your career in the dynamic Customer Support Services industry while enjoying the vibrant lifestyle of an emerging European business hub.

Key Responsibilities

• Act as the primary point of contact for Estonian-speaking clients, providing high-quality support within the Customer Support Services sector.
• Resolve complex customer inquiries and technical issues with a solutions-oriented mindset.
• Maintain detailed documentation of customer interactions to ensure quality assurance in service delivery.
• Collaborate with international teams to optimize support workflows and improve the overall client experience.
• Represent the company brand with professionalism and linguistic precision in all Estonian communications.
• Contribute to the success of Estonian-speaking jobs by consistently hitting performance targets and service level agreements.
• Participate in ongoing product training to remain an expert resource for your client base.
• Native or fluent Estonian (spoken and written) is mandatory.
• Valid EU passport (mandatory) for seamless relocation to Bulgaria.
• Proven experience in a professional customer-facing or support environment.
• Excellent communication skills and an ability to thrive in a multicultural environment.
• Strong proficiency in English for inter-office collaboration.
• Commitment to relocating for this Estonian Speaking Solutions Consultant position in Bulgaria.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• €1,500 Signing Bonus (one-time)
• And Much More...

Life in Bulgaria

Sofia is rapidly becoming a top destination for professionals seeking jobs in Bulgaria. With a unique blend of historical architecture and modern business infrastructure, Bulgaria offers a rich cultural experience complemented by a pleasant climate and an incredibly welcoming local atmosphere.

Choosing to take on one of our Estonian-speaking jobs in this region means enjoying an excellent quality of life at a very affordable cost. From world-class dining to beautiful mountain landscapes nearby, living in Bulgaria provides a perfect work-life balance for international employees. We facilitate your arrival, ensuring your transition to life in Bulgaria is as smooth and rewarding as possible.