Norwegian Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation

Mercier Consultancy Medical; Portugal; Remote; EUR 19,327 - 23,622; Full time

Benefits offered by this job

Fully Paid Relocation Package

Monthly Performance Bonus

Health Insurance

Fully Paid Training

Job summary

A leading consultancy in healthcare is seeking a Norwegian Speaking Customer Service Agent to join their team in Bulgaria. This entry-level role offers fully paid relocation and involves providing exceptional customer support to Norwegian-speaking clients. Candidates should be fluent in Norwegian and possess strong communication skills. Benefits include competitive salary, health insurance, and more.

Qualifications

• Fluency in Norwegian and proficiency in English desirable.
• Experience in customer service preferred.
• Passion for providing outstanding support to customers.

Responsibilities

• Provide support to Norwegian-speaking customers via phone, email, and chat.
• Document all customer interactions accurately within the CRM system.
• Collaborate with team members to facilitate efficient problem resolution.

Skills

Fluency in Norwegian (both written and spoken)

Excellent communication and interpersonal skills

Proficiency in CRM systems

Ability to handle challenging situations

Job description

Norwegian Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation

Mercier Consultancy Medical is offering an exciting opportunity for a Norwegian speaking customer service agent to join our team in Bulgaria, with fully paid relocation provided. This role allows you to immerse yourself in a vibrant new culture while delivering exceptional customer support to our Norwegian‑speaking clientele.

Description

• Provide support to Norwegian-speaking customers via phone, email, and chat, addressing inquiries related to products and services.
• Ensure clear communication, delivering detailed information and resolving customer issues with a friendly and professional demeanor.
• Document all customer interactions accurately within the CRM system for quality assurance and future reference.
• Collaborate with team members and internal departments to facilitate efficient problem resolution and enhance customer satisfaction.
• Stay informed about product offerings, promotions, and company policies to assist customers effectively.
• Participate in training and development opportunities to enhance your service capabilities and product knowledge.

Requirements

• Fluency in Norwegian (both written and spoken); proficiency in English is desirable.
• Experience in customer service is preferred, ideally in a fast‑paced environment.
• Excellent communication and interpersonal skills, with a passion for providing outstanding support to customers.
• Ability to handle challenging situations with patience and professionalism.
• Proficiency in CRM systems and basic computer applications.
• Willingness to relocate to Bulgaria and adapt to a new cultural environment.
• A proactive attitude toward learning and personal development within the company.

Benefits

• Competitive Monthly Salary.
• Fully Paid Relocation Package.
• Monthly Performance Bonus.
• Fully Paid Training.
• Health Insurance.
• And much more.

Compensation

Base pay range: BGN 42,000.00 per year.

Job Details

• Seniority level: Entry level.
• Employment type: Full-time.
• Job function: Customer Service.
• Industry: IT Services and IT Consulting.