Norwegian Solutions Consultant - Relocation to Sofia + Bonus

Mercier Consultancy Group; Portugal; On-site; EUR 20,000 - 33,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Relocation Package

Monthly Performance Bonus

Career Progression

Job summary

Mercier Consultancy Group is seeking a Norwegian Speaking Solutions Consultant to relocate to Sofia, Bulgaria. You will serve Norwegian-speaking clients, providing expert guidance, troubleshooting, and top-tier customer support in a fast-paced global environment.

Native Norwegian is essential, and EU passport is required. The role offers fully paid relocation, comprehensive training, health insurance, and a monthly performance bonus, with opportunities for career progression in a dynamic team.

Qualifications

• Native or fluent Norwegian (spoken and written) is essential.
• Strong problem-solving skills and a passion for customer support services.
• Excellent communication skills and ability to thrive in a multicultural workspace.
• Previous experience in customer-facing roles is advantageous.

Responsibilities

• Act as the primary point of contact for Norwegian-speaking clients, providing expert guidance and resolution.
• Maintain high standards of service excellence in the fast-paced customer support services industry.
• Troubleshoot technical or account-related inquiries with precision and a professional tone.
• Maintain detailed documentation of interactions to ensure quality assurance and continuous improvement.
• Collaborate with internal departments to optimize service delivery workflows for Norwegian markets.
• Participate in ongoing training sessions to stay updated on product developments and service standards.
• Exceed daily performance targets to maximize your monthly performance bonus potential.

Skills

Norwegian language

Customer support

Job description

Mercier Consultancy Group is seeking a Norwegian Speaking Solutions Consultant to relocate to Sofia, Bulgaria. You will serve Norwegian-speaking clients, providing expert guidance, troubleshooting, and top-tier customer support in a fast-paced global environment.

Native Norwegian is essential, and EU passport is required. The role offers fully paid relocation, comprehensive training, health insurance, and a monthly performance bonus, with opportunities for career progression in a dynamic team.