Night-Shift It Support Specialist

Doxis; Porto; Presencial; EUR 25 000 - 33 000; Tempo integral

Resumo da oferta

Doxis Portugal is seeking a Night Shift Service Desk Specialist in Porto to keep IT systems running around the clock. You will be the trusted point of contact during off-hours, handling inquiries, providing 1st level IT support, and ensuring business continuity.

You will work with Windows and Linux environments, monitor systems, document incidents, and collaborate with cross-functional and international teams for escalation.

Qualificações

• Experience in night shift IT support
• Able to diagnose and resolve basic incidents
• Good written and verbal communication in IT context

Responsabilidades

• Provide 1st level IT support during night shifts
• Monitor IT systems and services for uptime and issues
• Document incidents and follow escalation procedures
• Collaborate with cross-functional and international teams for escalation and resolution

Conhecimentos

1st line support

Windows

Linux

Incident logging

Escalation

Monitoring

Ferramentas

Windows

Linux

Monitoring tools

Descrição da oferta de emprego

Doxis Portugal is seeking a Night Shift Service Desk Specialist in Porto to keep IT systems running around the clock. You will be the trusted point of contact during off-hours, handling inquiries, providing 1st level support, and ensuring business continuity. You'll work with Windows and Linux environments, monitor systems, document incidents, and collaborate with cross-functional and international teams for escalation.

Night-Shift It Support Specialist Porto , Portuguese Republic, PT