Night Front Desk & Guest Experience Specialist

Hospitaliti

Grândola

On-site

EUR 13,000 - 20,000

Part time

7 days ago
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Benefits offered by this job

Accommodation provided
Transportation to workplace
Meals at staff canteen
Meal card €6/day
Health insurance after 6 months

Job summary

Quinta Da Comporta Wellness Boutique Hotel in Grândola is hiring for a guest services role for a 6‑month contract. You will welcome guests, manage check-ins/outs, and handle reservations with a focus on outstanding service.

Fluent English is required; French is a plus. Opera Cloud knowledge is preferred, and accommodation/transport may be provided. Health insurance kicks in after 6 months.

Qualifications

  • Friendly and customer-oriented hospitality professional.
  • Organized with a methodical approach and strong communication skills.
  • Excellent English; knowledge of French is a plus.
  • Experience in the hospitality industry is preferred.

Responsibilities

  • Welcome guests and manage the check-in/check-out process.
  • Handle reservations and assist with related requests.
  • Respond to guest questions and address complaints.
  • Coordinate reservations and cancellations via hotel platforms.
  • Collaborate with the team and report issues to supervisors.
  • Support other departments as needed.

Skills

Customer orientation
Organizational skills
Interpersonal skills
Team spirit
English proficiency
French language (plus)

Tools

Opera Cloud

Job description

Quinta Da Comporta Wellness Boutique Hotel in Grândola is hiring for a guest services role for a 6‑month contract. You will welcome guests, manage check-ins/outs, and handle reservations with a focus on outstanding service.

Fluent English is required; French is a plus. Opera Cloud knowledge is preferred, and accommodation/transport may be provided. Health insurance kicks in after 6 months.

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