Night Auditor — Guest Services & Reservations (6-Month)

Experimental; Grândola; On-site; EUR 10,000 - 15,000; Full time

Benefits offered by this job

Accommodation when needed

Transportation to workplace

Meals provided at staff canteen

Meal card €6 per working day

Health insurance after 6 months

Supportive team environment

Job summary

Quinta da Comporta Wellness Boutique Hotel in Portugal is seeking a guest-focused team member for a 6-month contract. You will handle check-ins, reservations, responses to requests and complaints, and collaborate closely with colleagues to ensure an excellent guest experience.

Fluent English is required, French is a plus, and knowledge of Opera Cloud is preferred. Benefits include accommodation if needed, staff meals, a €6 daily meal card, transportation, and health insurance after six months.

Qualifications

• Friendly and guest-oriented with attention to detail.
• Strong English language skills; French is a plus.
• Excellent organizational and multi-tasking abilities.
• Experience with hotel reservation platforms; Opera Cloud preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Ensure welcoming and overall customer service, including check-in and check-out.
• Handle accommodation reservations and follow up on requests.
• Respond to customer requests and any complaints.
• Manage reservations and cancellations through hotel platforms.
• Work closely with the entire team.
• Report issues to supervisor promptly.
• Support other departments when necessary.

Skills

Customer service

English proficiency

Interpersonal skills

Team collaboration

Communication

Tools

Opera Cloud

Job description

Quinta da Comporta Wellness Boutique Hotel in Portugal is seeking a guest-focused team member for a 6-month contract. You will handle check-ins, reservations, responses to requests and complaints, and collaborate closely with colleagues to ensure an excellent guest experience.

Fluent English is required, French is a plus, and knowledge of Opera Cloud is preferred. Benefits include accommodation if needed, staff meals, a €6 daily meal card, transportation, and health insurance after six months.