Multilingual Support Specialist: French, German, English
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Job summary
Armatis Portugal in Porto is hiring a Multilingual Support Specialist to deliver Level 1 and Level 2 support in French, German and English. You’ll assist customers across channels, troubleshoot issues, and strive for first-contact resolution.
We welcome candidates residing near Porto, with language fluency and IT knowledge for L1, or English proficiency and prior support experience for L2. A friendly team and growth opportunities await.
Qualifications
- L1 requires fluent French; German (B2) or IT knowledge is a plus.
- L2 requires English knowledge and prior support experience.
Responsibilities
- Provide Level 1 or Level 2 multilingual customer support in French, German and English.
- Assist customers and resolve queries with a focus on first-contact resolution.
Skills
Job description
Armatis Portugal in Porto is hiring a Multilingual Support Specialist to deliver Level 1 and Level 2 support in French, German and English. You’ll assist customers across channels, troubleshoot issues, and strive for first-contact resolution.
We welcome candidates residing near Porto, with language fluency and IT knowledge for L1, or English proficiency and prior support experience for L2. A friendly team and growth opportunities await.
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