French-Speaking Support Specialist at Armatis Portugal
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Benefits offered by this job
Job summary
Armatis Portugal is seeking French-speaking Support Specialists to join our Porto team. Candidates must reside in Porto and be fluent in French, with L1/L2 requirements including German or English IT context proficiency and prior support experience.
Working hours span Monday to Friday with some Saturday shifts. Compensation includes 14-month base salaries, monthly bonuses, meal allowances, and other benefits.
Qualifications
- Fluent French language skills are required.
- For L1: minimum B2 German or demonstrable IT knowledge.
- For L2: English proficiency in IT context and prior similar support experience.
Responsibilities
- Provide Tier 1 and Tier 2 customer support to clients in Porto.
Skills
Job description
Join Our Support Team in Porto!
Are you fluent in French and ready to boost your career in one of Europe's most vibrant coastal cities? Armatis Portugal is hiring dedicated French-Speaking Support Specialists to join our team in Porto.
- Tier 1 (L1): Monday – Friday, 9:00 AM – 6:00 PM
- Tier 2 (L2): Monday – Friday, 9:00 AM – 6:00 PM, plus additional Saturday shifts between 10:00 AM – 8:00 PM
All base salaries are paid over 14 months per year, supplemented by monthly bonuses and allowances:
- Level 1 Base Salary: €1,019 gross per month for French fluency (or €1,437 gross per month for German B2+ fluency)
- Level 2 Base Salary: €1,120 gross per month
- Guaranteed Productivity Bonus: €100 per month for your first 6 months
- Attendance Bonus: €25 per month
- Meal Allowance: ~€126 per month (paid in cash)
- Extras: Access to company benefits and exclusive local partner discounts
- Native or fluent French language skills
- For L1 Candidates: Minimum B2 German proficiency OR demonstrated IT knowledge
- For L2 Candidates: English proficiency (especially within an IT context) AND previous experience in a similar support role
- Must currently reside in or around Porto, Portugal (No relocation support is provided)
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