Multilingual Learning Advisor (Arabic & French)

Go Fluent; Almada; On-site; EUR 18,000 - 24,000; Full time

Job summary

goFLUENT is seeking a Learning Advisor to support our students on their learning journey, guiding new enrollers and helping them make the most of our language solutions from Caparica, Portugal.

Fluency in Arabic and French and strong English, plus at least one year in customer support or B2C sales, are required. You will follow up across phone, email, and chat, build trust, and collaborate with internal teams to ensure a smooth learner experience.

Qualifications

• Fluency in Arabic, French and English is required.
• 1 year of experience in customer support or B2C sales.
• Experience in educational sales or services is valued.
• Proficiency with MS Office, Google Docs and digital tools.

Responsibilities

• Become an expert in goFLUENT products and services to guide new students starting training.
• Support learners throughout their journey by understanding their needs and providing effective solutions.
• Follow up with students through phone, email, chat and other channels.
• Make proactive calls to motivate students to utilize resources and tools.
• Maintain efficient communication with internal teams to ensure a smooth learner experience.

Skills

Arabic

French

English

Tools

MS Office

Google Docs

Digital tools

Job description

goFLUENT is seeking a Learning Advisor to support our students on their learning journey, guiding new enrollers and helping them make the most of our language solutions from Caparica, Portugal.

Fluency in Arabic and French and strong English, plus at least one year in customer support or B2C sales, are required. You will follow up across phone, email, and chat, build trust, and collaborate with internal teams to ensure a smooth learner experience.