Bilingual Customer Experience Advisor (FR/EN)

Cross Border Talents; Lisboa; On-site; EUR 20,000 - 32,000; Full time

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a bilingual Customer Experience Advisor fluent in French and English to support a global brand.

This on-site role requires excellent communication across channels, fast problem solving, and the ability to adapt to rotating shifts.

Dual C1 FR/EN certifications are preferred, with readiness to work at the Lisbon site.

Qualifications

• Fluency in French and English at C1 level.
• Availability for on-site work in Lisbon.
• Strong ability to resolve queries across channels.

Skills

FR/EN bilingual fluency

Omnichannel communication

Team orientation

Job description

Title: Bilingual Customer Experience Advisor (FR/EN)

Location: Lisbon, Portugal

We are hiring highly capable communicators fluent in French and English to drive customer satisfaction for a global brand.

Core Skills: Omnichannel query resolution, strong team spirit, adaptability to rotating shifts, and rapid problem-solving skills.

Prerequisites: Dual C1 language certifications (FR/EN) and availability for on-site operations in Lisbon.