Bilingual Customer Experience Advisor

Cross Border Talents; Lisboa; On-site; EUR 25,000 - 35,000; Full time

Job summary

Cross Border Talents in Lisbon seeks a Bilingual Customer Experience Advisor fluent in FR and EN to enhance satisfaction for a global brand. You will handle inquiries across channels and ensure responsive, accurate support on-site.

The role requires C1 proficiency in French and English, flexibility to rotate shifts, and a collaborative mindset to work with a multinational team in Lisbon.

Qualifications

• Fluent in FR and EN at C1 level.
• Willingness to work on-site in Lisbon.

Skills

Omnichannel support

Team spirit

Rotating shifts

Problem solving

Job description

Title: Bilingual Customer Experience Advisor (FR/EN)

Location: Lisbon, Portugal

We are hiring highly capable communicators fluent in French and English to drive customer satisfaction for a global brand.

Core Skills: Omnichannel query resolution, strong team spirit, adaptability to rotating shifts, and rapid problem-solving skills.

Prerequisites: Dual C1 language certifications (FR/EN) and availability for on-site operations in Lisbon.