Bilingual Learning Advisor (Spanish) - Student Success

goFLUENT; Lisboa; Hybrid; EUR 22,000 - 32,000; Full time

Benefits offered by this job

Dynamic startup-like environment

Mentoring program

Global offices

Team-building events

Job summary

goFLUENT is seeking a Learning Advisor in Lisbon to support students on their language-learning journey and maximize their use of our solutions. You will guide newcomers, address concerns, and maintain proactive communication across channels.

Ideal candidates bring B2C sales experience in education or services, strong verbal/written skills, and a customer‑oriented mindset. Join a dynamic, global team and contribute to learner success.

Qualifications

• B2C sales experience in education, consulting, or services.
• Fluent in English and Spanish.
• 1 year of experience in customer support or B2C sales.
• Experience in educational sales or services valued.

Responsibilities

• Guide new students who are starting their training with goFLUENT.
• Support learners throughout their journey and provide effective solutions.
• Follow up with students via phone, email, chat and other channels.
• Make proactive calls to motivate students to use resources.
• Coordinate with internal teams for a smooth learner experience.
• Suggest improvements to processes to raise learner satisfaction.

Skills

B2C sales

Communication

Spanish fluency

English fluency

Tools

MS Office

Google Docs

Job description

goFLUENT is seeking a Learning Advisor in Lisbon to support students on their language-learning journey and maximize their use of our solutions. You will guide newcomers, address concerns, and maintain proactive communication across channels.

Ideal candidates bring B2C sales experience in education or services, strong verbal/written skills, and a customer‑oriented mindset. Join a dynamic, global team and contribute to learner success.