Multilingual IT Support Technician (L1/L2) – Hybrid

PrimeIT; Lisboa; Híbrido; EUR 13 000 - 22 000; Tempo integral

Resumo da oferta

PrimeIT in Lisbon is seeking a mid-level Support Technician to join its international project team. The role focuses on L1/L2 IT support across diverse environments, with strong ticketing tool usage (ServiceNow, Jira) and multilingual communication.

The ideal candidate has 3–6 years of experience, is fluent in English, French, and Portuguese at B2 level, and is comfortable working in a hybrid Lisbon setup. The position offers salary range of €1,200–€2,000 plus meal allowance and flexible

Qualificações

• 3+ years in IT support (L1/L2) in IT.
• Experience with ticketing tools such as ServiceNow and Jira.
• English, French and Portuguese at B2 level.

Conhecimentos

L1 & L2 support

Ticketing tools

English (B2)

French (B2)

Portuguese (B2)

Ferramentas

ServiceNow

Jira

Descrição da oferta de emprego

PrimeIT in Lisbon is seeking a mid-level Support Technician to join its international project team. The role focuses on L1/L2 IT support across diverse environments, with strong ticketing tool usage (ServiceNow, Jira) and multilingual communication.

The ideal candidate has 3–6 years of experience, is fluent in English, French, and Portuguese at B2 level, and is comfortable working in a hybrid Lisbon setup. The position offers salary range of €1,200–€2,000 plus meal allowance and flexible