Multilingual EV Support Specialist - Lisbon Customer Experience

Powerdot; Lisboa; On-site; EUR 22,000 - 30,000; Full time

Job summary

Powerdot is seeking a multilingual Customer Support Representative to own the frontline customer experience across its EV charging network in Lisbon. You will handle contacts in several languages, troubleshoot issues, and ensure a smooth charging experience for thousands of drivers daily.

Based in Lisbon, you will join the Operations team, work rotating shifts, and support expanding markets with a focus on sustainability and customer-centric solutions.

Qualifications

• Handle contacts in multiple languages.
• Troubleshoot issues and resolve customer queries.
• Ensure a seamless charging experience for thousands of drivers daily.

Responsibilities

• Own the frontline customer experience across the EV charging network.
• Handle contacts in multiple languages.
• Troubleshoot issues and resolve customer queries.
• Ensure a seamless charging experience for thousands of drivers daily.

Skills

Multilingual

Customer support

Troubleshooting

Job description

Powerdot is seeking a multilingual Customer Support Representative to own the frontline customer experience across its EV charging network in Lisbon. You will handle contacts in several languages, troubleshoot issues, and ensure a smooth charging experience for thousands of drivers daily.

Based in Lisbon, you will join the Operations team, work rotating shifts, and support expanding markets with a focus on sustainability and customer-centric solutions.