Modern Workplace Lead, End-User Experience & IT Ops

Smartrecruiters, Inc.; Lisboa; On-site; EUR 55,000 - 75,000; Full time

Job summary

Devoteam is seeking a Modern Workplace Manager to drive the strategy and operations of the digital and local IT environment in Lisbon. The role focuses on end-user computing, and excludes backend infrastructure.

You will lead the Service Desk, onsite support, and endpoint admins, modernize device fleets, track assets, and manage identity across global locations. Strong English and CSAT focus are essential.

Responsibilities

• Lead Service Desk, onsite support, and endpoint administration.
• Modernize device fleets, asset tracking, and identity management across global locations.
• Drive strategy and operations of the digital and local IT environment focusing on end-user computing.

Job description

Devoteam is seeking a Modern Workplace Manager to drive the strategy and operations of the digital and local IT environment in Lisbon. The role focuses on end-user computing, and excludes backend infrastructure.

You will lead the Service Desk, onsite support, and endpoint admins, modernize device fleets, track assets, and manage identity across global locations. Strong English and CSAT focus are essential.