Marketing Customer Service (German Speaking)– Lisbon

Lingo-nova; Lisboa; On-site; EUR 1,000 - 1,200; Full time

Benefits offered by this job

Meal allowance

Health insurance

International work environment

Accommodation offered

Job summary

Lingo-nova is hiring Customer Service Agents in Lisbon for an on-site role in international digital environments. The position focuses on customer support, service assistance, and user communication in a fast-paced, professional setting, with rotative shifts and weekends.

Requires German and English at B2 level, a background in digital marketing or paid campaigns, and experience in a contact centre within an Advertising Tech context.

Qualifications

• Mandatory experience in paid campaign management with a solid background in Digital Marketing.
• Experience in a contact centre/service program within an Advertising Tech environment.
• Strong customer-oriented mindset and social media fluency; ability to work independently and in teams.

Responsibilities

• Provide customer support in international digital environments.
• Assist customers and communicate with users in a fast-paced setting.

Skills

Paid campaigns management

Customer service

Social media fluency

Independent and team work

Education

Digital Marketing Degree or related field

Job description

Marketing Customer Service – Lisbon onsite

Location: Lisbon, Portugal – On-site

Contract Type: Full-time

Schedule: Rotative shifts, including weekends

Language Requirements

• German + English B2

Job Overview

We are hiring Customer Service Agents for international digital environments.

The role involves customer support, service assistance, and user communication in a fast-paced, professional customer service setting.

Salary & Bonuses

• Base salary: 1,100€ per 14 months
• Complexity bonus: 60€ per 11 months
• Accomodation offered

General Candidate Profile

• Mandatory experience in paid campaign management with a solid background in Digital Marketing Degree in Marketing or a related field
• Previous experience in a contact centre/service program within an Advertising Tech environment
• Strong customer-oriented mindset, social media fluency, and ability to work both independently and in teams

Benefits

• Meal allowance: 7.63€ per day
• Health insurance
• International work environment

Legal Requirements

Candidates must hold EU ID, EU Residence Card, Manifestação de Interesse, or Visa Type D + NIF.