French Marketing Customer Support - Lisbon, Portugal + (Relocation Support)

Savior Artigos Texteis Lda; Lisboa; Presencial; EUR 13.000 - 16.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Shared apartment

Attendance bonus

Meal allowance

Descripción de la vacante

Savior Artigos Texteis Lda in Lisbon is hiring a Marketing Customer Service Representative to support paid digital marketing campaigns, assist users with advertising tools, and ensure high customer satisfaction.

Fluent French and English are required; on-site with relocation support. The role offers a relocation package and a compensation package including monthly base pay with bonuses; shift patterns may include rotating hours and a 14-month salary structure.

Formación

• Fluency in French and English (spoken & written).
• Experience in paid campaign management or digital marketing essential.
• Degree in Marketing or related field, or experience in a contact center/service program for advertising tech/social media products.

Responsabilidades

• Provide high-quality customer service support for paid digital marketing campaigns and platforms.
• Assist users with digital advertising tools, social media product navigation, and campaign troubleshooting.
• Collaborate with an international, energetic team dedicated to high customer satisfaction.

Conocimientos

Fluent French

Fluent English

Customer service orientation

Digital advertising understanding

Teamwork

Educación

Bachelor's degree in Marketing

Descripción del empleo

• Role: Marketing Customer Service Representative
• Location: Lisbon, Portugal (On-site with Relocation Support)

• Role: Marketing Customer Service Representative
• Languages Required: Fluent French & English
• Location: Lisbon, Portugal (On-site with Relocation Support)

Why You'll Love This Opportunity

Step into a vibrant dynamic marketing environment in Lisbon—a sun-drenched capital renowned for its rich history,incredible food, stunning coastal architecture, and lively culture.

• Relocation Package Included: Shared apartment accommodation provided for up to 12 months with utilities included (deducted directly from payslip for ultimate convenience).
• Competitive Compensation & Bonuses:
  • Gross Salary: €930 (paid over 14 months)
  • Attendance Bonus: €120 / month
  • Meal Allowance: €7.63 (net) per working day
• Start Date: November 19th

What You'll Do

• Provide high-quality customer service support for paid digital marketing campaigns and platforms.
• Assist users with digital advertising tools, social media product navigation, and campaign troubleshooting.
• Collaborate with an international, energetic team dedicated to high customer satisfaction.

Schedule & Hours

• Working Hours: 10:00 – 19:00
• Initial Schedule: Monday to Sunday, 07:00 – 19:00 (Rotative shifts: 07:00–16:00 / 10:00–19:00)
• Future Schedule: Potential shift to 24/7 coverage with rotating shifts and 2 rotating days off.

What We Are Looking For

• Languages: Full fluency in both French and English (spoken & written).
• Experience: Mandatory experience in paid campaign management or digital marketing.
• Background: Degree in Marketing (or related field) or experience within a contact center/service program for advertising tech/social media products.
• Skills: Strong customer service orientation, digital advertising understanding, and ability to work well both independently and in a team.