Spanish & English Marketing Customer Support Specialist – Lisbon (On-site)

Cbtalents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Welcome bonus

Health insurance

International environment

Job summary

Cbtalents in Lisbon is seeking a Spanish & English speaking Marketing Customer Support Specialist to join our international team. You will assist clients with paid campaigns and help grow their digital presence.

The role covers customer support via phone, email, and chat, campaign setup guidance, optimization, and collaboration with marketing and tech teams. Fluency in Spanish and English (C1+), plus experience in paid campaign management, are required.

Qualifications

• Fluency in Spanish and English (C1+).
• Experience in paid campaign management (Google Ads or similar).
• Degree in Marketing or related field.

Responsibilities

• Support customers via phone, email, and chat.
• Assist clients with paid marketing campaigns and account management.
• Provide guidance on campaign setup, optimization, and performance.
• Troubleshoot issues and offer effective solutions.
• Maintain high customer satisfaction and professional communication.
• Work closely with marketing and technical teams.

Skills

Spanish language

English language

Communication skills

Problem solving

Education

Degree in Marketing or related field

Tools

Google Ads

Job description

About the job Spanish & English Marketing Customer Support Specialist – Lisbon (On-site)

We are hiring a Spanish & English speaking Marketing Customer Support Specialist to join our international team in Lisbon. If you have experience managing paid campaigns and enjoy helping clients grow their digital presence, this opportunity is for you!

Responsibilities

Support customers via phone, email, and chat

Assist clients with paid marketing campaigns and account management

Provide guidance on campaign setup, optimization, and performance

Troubleshoot issues and offer effective solutions

Maintain high customer satisfaction and professional communication

Work closely with marketing and technical teams

Requirements

Fluency in Spanish and English (C1+)

Experience in paid campaign management (Google Ads or similar)

Degree in Marketing or a related field

Strong communication and problem-solving skills

Already located in Lisbon

Schedule

Rotational shifts between 07:00 – 19:00

2 rotating days off

12-hour weekly rotation structure

Salary & Benefits

Welcome bonus: €40/month (paid for 11 months during first year)

Health insurance (free after 6 months)

International and dynamic environment

Hiring Process

CV submission

Online tests

Interview

Job offer

If you are motivated, detail-oriented, and ready to build your career in digital marketing support, wed love to meet you!