Marketing Customer Service – Lisbon On-site, International

Lingo-nova; Lisboa; On-site; EUR 1,070 - 1,140; Full time

Benefits offered by this job

Meal allowance

Health insurance

International work environment

Accommodation offered

Job summary

Lingo-nova is seeking Marketing Customer Service agents for our Lisbon onsite team. You will engage in customer support, service assistance, and user communications within international digital environments, in a fast-paced customer service setting.

Requirements include Brazilian Portuguese and English (B2), a Digital Marketing background, and prior contact centre experience in Advertising Tech. The role offers meal allowance, health insurance, and international work environment.

Qualifications

• Mandatory experience in paid campaign management.
• Digital Marketing degree in Marketing or related field.
• Experience in a contact centre/service program within an Advertising Tech environment.

Responsibilities

• Provide customer support and service assistance in a fast-paced environment.
• Communicate with users in a professional and clear manner.

Skills

Customer service mindset

Social media fluency

Education

Digital Marketing degree

Job description

Marketing Customer Service – Lisbon onsite

Location: Lisbon, Portugal – On-site

Contract Type: Full-time

Schedule: Rotative shifts, including weekends

Language Requirements

• Brazilian Portuguese + English B2
  
  
  

Job Overview

We are hiring Customer Service Agents for international digital environments.

The role involves customer support, service assistance, and user communication in a fast-paced, professional customer service setting.

Salary & Bonuses

• Base salary: 920€ per 14 months
• Complexity bonus: 40€ per 11 months
• Accomodation offered
  
  
  

General Candidate Profile

• Mandatory experience in paid campaign management with a solid background in Digital Marketing Degree in Marketing or a related field
• Previous experience in a contact centre/service program within an Advertising Tech environment
• Strong customer-oriented mindset, social media fluency, and ability to work both independently and in teams
  
  
  

Benefits

• Meal allowance: 7.63€ per day
• Health insurance
• International work environment
  
  
  

Legal Requirements

Candidates must hold EU ID, EU Residence Card, Manifestação de Interesse, or Visa Type D + NIF.

Interested candidates are welcome to apply with their CVs in English.