Marketing Customer Service (German Speaking)– Lisbon

Lingonova; Lisboa; On-site; EUR 11,000 - 14,000; Full time

Benefits offered by this job

Meal allowance

Health insurance

International work environment

Job summary

Lingonova is hiring Customer Service Agents in Lisbon for an international digital environment. The role focuses on customer support, service assistance, and user communications in a fast-paced setting.

Requirements include German and English at B2 level, plus a background in paid campaign management and a marketing degree. This is an on-site position with rotation shifts, including weekends, and offers accommodation and health benefits.

Qualifications

• Mandatory experience in paid campaign management with a solid background in Digital Marketing.
• Degree in Marketing or a related field.
• Previous experience in a contact centre/service program within an Advertising Tech environment.

Responsibilities

• Provide customer support, service assistance and user communication in a fast-paced setting.
• Handle inquiries across channels and ensure high quality customer experience.
• Collaborate with marketing and product teams to support campaigns and user communications.

Skills

German

English B2

Education

Marketing or related field degree

Job description

Marketing Customer Service – Lisbon onsite

Location: Lisbon, Portugal – On-site
Contract Type: Full-time
Schedule: Rotative shifts, including weekends

Language Requirements

• German + English B2

Job Overview

We are hiring Customer Service Agents for international digital environments.
The role involves customer support, service assistance, and user communication in a fast-paced, professional customer service setting.

Salary & Bonuses

• Base salary: 1,100€ per 14 months
• Complexity bonus: 60€ per 11 months
• Accomodation offered

General Candidate Profile

• Mandatory experience in paid campaign management with a solid background in Digital Marketing Degree in Marketing or a related field
• Previous experience in a contact centre/service program within an Advertising Tech environment
• Strong customer-oriented mindset, social media fluency, and ability to work both independently and in teams

Benefits

• Meal allowance: 7.63€ per day
• Health insurance
• International work environment

Legal Requirements

Candidates must hold EU ID, EU Residence Card, Manifestação de Interesse, or Visa Type D + NIF.