Major Account Manager Public Sector

Vodafone; Portugal; Hybrid; EUR 36,000 - 54,000; Full time

Benefits offered by this job

Hybrid work model

Vodafone products and services

Recognition programs

Health and well-being program

Learning platform access (Harvard, etc

Job summary

Vodafone Portugal is seeking a result-oriented sales professional to manage client portfolios and drive new business in communications, IoT and ICT. You will negotiate proposals, build long-term client relationships, and promote renewals while aligning with internal stakeholders to deliver value-added solutions.

The role requires autonomy, resilience, and strong Portuguese and English communication skills; a driver’s license is mandatory.

Qualifications

• Experience in similar commercial roles, preferably selling more technical solutions.
• High degree of autonomy and responsibility.
• Customer obsession and proactive approach.
• Strong written and oral communication in Portuguese and English.

Responsibilities

• Client portfolio management – prospect and actively seek out new clients.
• Ensure all client complaints and requests are answered and promote contract renewal.
• Prepare and negotiate proposals on electronic platforms.
• Foster long-lasting client relationships and promote sales of communications solutions.
• Position as strategic partner in digital transformation of customers.
• Conduct client needs assessments and identify business opportunities in communications, IoT and ICT.
• Elaborate and negotiate business offers with stakeholders to produce a value-added proposition.

Job description

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Business Area: Local Vodafone Business Unit

Posting Country: Portugal

Full Time / Part Time: Full Time

Contract Type: Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

• Client portfolio management – Prospect and actively seek out new clients;
• Ensure that all complaints and requests from clients are answered and promote contract renewal with existing clients;
• Prepare and negotiate proposals in electronic platforms;
• Foster long lasting client relationships – Promote the sales of communications solutions within the Customer;
• Position as a strategic partner in the business transformation (digital) of our customers;
• Account development Plan - Conduct a Client needs assessment and business opportunities incommunications, IOTand ICT;
• Conduct client values analysis and elaborate solutions to be offered;
• Business offers management - Elaborate and negotiate business offers, aligning all the needed stakeholders to produce a value added proposition in the market.

Who you are

• Previous experience in similar comercial positions, preferably in the sales of more technical solutions;
• High degree of autonomy and responsibility;
• Customer obsession;
• Highly organized and capable of strategically plan ahead;
• Proactive and dynamic;
• Resilient to high stress environments;
• Strong ability to communicate both orally and in writing in Portuguese and English;
• Driver’s license (mandatory).

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Hybrid Work Model -Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders;
• Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products;
• Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors;
• Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products;
• Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing, Skillsoft and Speexx);
• Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.