Major Account Manager Public Sector

Vodafone; Porto; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Hybrid work model

Employee benefits including mobile phone and discounts

Recognition programs

Health and well-being programs

Access to learning communities

Opportunities for local and international mobility

Job summary

Join a leading international telco as an Account Manager in the Public Sector. You will manage client portfolios, foster relationships, and develop tailored solutions in communications and digital transformation. Embrace a hybrid work model and enjoy numerous employee benefits while making a real impact in a diverse and inclusive environment.

Qualifications

• Previous experience in similar commercial roles, preferably in selling technical solutions.
• Ability to work well under high stress.

Responsibilities

• Manage client portfolios and ensure client complaints are addressed.
• Foster long-lasting client relationships and promote communication solutions.
• Develop account plans and identify business opportunities.

Skills

Customer-obsessed

Results-driven

Highly organized

Proactive

Dynamic

Effective communication

Education

Higher education

Job description

Join to apply for the Account Manager Public Sector role at Vodafone.

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers opportunities to help you belong and make a real impact.

What You’ll Do

• Manage client portfolios by prospecting and actively seeking new clients. Ensure all client complaints and requests are addressed, promote contract renewals, and prepare and negotiate proposals on electronic platforms.
• Foster long-lasting client relationships by promoting communication solutions and positioning as a strategic partner in digital transformation.
• Develop account plans by assessing client needs, identifying business opportunities in communications, IoT, and ICT, and analyzing client values to offer tailored solutions.
• Manage business offers by elaborating and negotiating proposals, aligning stakeholders to create value-added propositions in the market.

Who You Are

• You have completed higher education.
• You have previous experience in similar commercial roles, preferably in selling technical solutions.
• You demonstrate a high degree of autonomy and responsibility.
• You are customer-obsessed, results-driven, highly organized, proactive, and dynamic.
• You can work well under high stress and communicate effectively in Portuguese and English.
• You possess a driver’s license (mandatory).

Not a perfect fit?

Worried that you don’t meet all the desired criteria? At Vodafone, we are passionate about empowering people and creating an inclusive workplace. If you’re excited about this role but your experience doesn’t align exactly, we encourage you to apply — you may be the right candidate for this or another opportunity.

What's In It For You

• Hybrid work model with 8-10 in-office days per month.
• Employee benefits including a mobile phone, free communication plan, data card, and discounts.
• Recognition programs for innovative and high-potential employees.
• Health and well-being programs, including consultations and webinars.
• Access to learning communities and a digital training platform.
• Opportunities for local and international mobility within the company.

Who We Are

We are a leading international telco serving millions. We believe connectivity is a force for good that can improve lives and the environment. We are committed to diversity, inclusion, and sustainability, fostering a safe and valued environment for all.

If you require reasonable adjustments during the recruitment process, please visit https://careers.vodafone.com/application-adjustments/.