Major Account Manager Public Sector

Vodafone Group Plc; Lisboa; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Mobile phone & data plan

Service discounts

Well-being program

Digital training platform

Internal mobility opportunities

Job summary

Vodafone Group Plc is seeking a results-driven sales professional to manage a client portfolio and actively seek new clients in a hybrid work environment. You will respond to client requests, promote renewals, and prepare proposals on digital platforms.

The role emphasizes strategic partnerships, discovery of opportunities in IoT/ICT, and collaboration with stakeholders to craft value-added offers for customers across local and international markets.

Qualifications

• Bachelor degree required.
• Experience in similar commercial roles, preferably selling technical solutions.
• High degree of autonomy and responsibility.
• Customer obsession and results-driven mindset.
• Well organized with the ability to plan ahead.
• Proactive, dynamic and resilient in high-stress environments.
• Fluent Portuguese and English communication skills.
• Driver’s license required.

Responsibilities

• Prospect and actively seek out new clients.
• Respond to all client complaints and requests and promote contract renewals.
• Prepare and negotiate proposals on electronic platforms.
• Foster long-lasting client relationships and promote sales of communications solutions.
• Position as a strategic partner in digital business transformation for our customers.
• Conduct client needs assessments and identify opportunities in communications, IoT and ICT.
• Analyze client values and design solutions to offer.
• Manage business offers - elaborate and negotiate offers with stakeholders to deliver value.

Skills

Autonomy

Customer obsession

Results driven

Organization

Proactive

Resilience

Portuguese & English

Driver’s license

Education

Bachelor degree

Job description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

• Client portfolio management – Prospect and actively seek out new clients;
• Ensure that all complaints and requests from clients are answered and promote contract renewal with existing clients;
• Prepare and negotiate proposals in electronic platforms;
• Foster long lasting client relationships – Promote the sales of communications solutions within the Customer;
• Position as a strategic partner in the business transformation (digital) of our customers;
• Account development Plan - Conduct a Client needs assessment and business opportunities incommunications, IOTand ICT;
• Conduct client values analysis and elaborate solutions to be offered;
• Business offers management - Elaborate and negotiate business offers, aligning all the needed stakeholders to produce a value added proposition in the market.

Who you are

• Bachelor Degree;
• Previous experience in similar comercial positions, preferably in the sales of more technical solutions;
• High degree of autonomy and responsibility;
• Customer obsession;
• Results driven;
• Highly organized and capable of strategically plan ahead;
• Proactive and dynamic;
• Resilient to high stress environments;
• Strong ability to communicate both orally and in writing in Portuguese and English;
• Driver’s license (mandatory).

What's in it for you

• Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders;
• Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products;
• Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors;
• Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products;
• Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing, Skillsoft and Speexx);
• Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.