Madeira Onsite IT Field Technician – Windows & M365

Claranet limited; Funchal; Híbrido; EUR 20 000 - 32 000; Tempo integral

Resumo da oferta

Claranet limited in Funchal, Portugal, is seeking a Field Technician to integrate our internal team. You will provide first and second-line onsite technical support to end users, diagnosing and resolving incidents related to computers, peripherals, Windows and Microsoft 365, and local networks.

The role requires a valid driver's license, willingness to travel across the Madeira region, and residence in Madeira.

Qualificações

• Proven professional experience providing onsite technical support in a corporate environment.
• Strong knowledge of Windows Client operating systems and Microsoft 365.
• Solid understanding of local area networks (LAN).
• Experience using ticketing systems.
• Valid driver's licence and willingness to travel within the region.

Responsabilidades

• Provide first and second-line onsite technical support to end users.
• Diagnose and resolve incidents related to computer equipment and peripherals.
• Maintain Windows operating systems and Microsoft 365.
• Manage local networks and connectivity.
• Support meeting rooms and collaboration equipment.
• Install, configure, and maintain hardware and software.
• Log, track, and update incidents and service requests using a ticketing system.
• Travel across the Madeira region to provide onsite support.

Conhecimentos

Onsite technical support

Windows Client OS

Microsoft 365

LAN

Ticketing systems

Driver's license

Travel Madeira region

Residence Madeira region

Descrição da oferta de emprego

Claranet limited in Funchal, Portugal, is seeking a Field Technician to integrate our internal team. You will provide first and second-line onsite technical support to end users, diagnosing and resolving incidents related to computers, peripherals, Windows and Microsoft 365, and local networks.

The role requires a valid driver's license, willingness to travel across the Madeira region, and residence in Madeira.