IT Senior Technician

Claranet Portugal

Lisboa

Presencial

EUR 30 000 - 45 000

Tempo integral

14 dias+

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Vantagens oferecidas por esta oferta de emprego

Caminhos de certificação

Programas regulares de team building

Ambiente de trabalho amigável

Resumo da oferta

A Claranet Portugal está à procura de um Técnico Sénior em IT para integrar sua equipe interna em Lisboa. O profissional será responsável pela gestão de equipamentos, suporte a usuários e administração de plataformas essenciais. O papel exige forte atenção a detalhes e habilidades de comunicação em um ambiente colaborativo.

Qualificações

10 anos de experiência em IT.
Experiência com sistemas operacionais Windows 10/11 e macOS.
Conhecimento em Office 365 é obrigatório.

Responsabilidades

Gerir equipamentos de TI e suporte técnico aos colaboradores.
Implementar mudanças em conta de usuários e gerenciar problemas de rede.
Assistir em eventos internos e tarefas administrativas.

Conhecimentos

Comunicação

Organização

Multitasking

Solução de Problemas

Descrição da oferta de emprego

1 week ago Be among the first 25 applicants

Direct message the job poster from Claranet Portugal

We're fast learners, hard workers, natural collaborators... and we Make Modern Happen!

Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely.

We aim to achieve this goal by bringing together the world’s most talented people and the most powerful technologies, combining them to address our customers' challenges and to build something stronger together.

Right now, we are looking for a IT Senior Technician to integrate our internal team, based in Lisbon.

Your responsibilities include:

Help team managing all IT equipment’s present in Claranet Buildings (video conferences, printers, wireless, tab schedulers, etc..)
Help team managing all IT equipment’s delivered to Claranet Collaborators (laptops, monitors, mouses, keyboards, etc…)
Help team managing/administrating platforms/applications that supports the base tools for Claranet Collaborators ( O365, Email; Teams; DUO; Active Directory; Intune; etc…)

Detailed:

Implements requests for user account changes in Windows domain Active Directory and email management systems;
Support to the end user and internal Pc's
Identify and resolve problems occurring in our office networks;
Configure and install new IT equipment, control and monitor software and hardware in our Desktop Management environments;
Identify and resolve software, hardware, and operating-system issues;
Inventory and equipment maintenance and audits.
Solving micro informatics issues mostly at our offices or remotely;
Implementation of Transformation Projects related with Team Responsibilities
Supports the HR department ensuring efficient and smooth operations.
Perform some administrative tasks such as delivery onboarding and offboarding materials;
Assist/Support in the internal events, such as team-building activities, and company meetings.

This role requires strong organizational skills, attention to detail, and the ability to handle with several information.

You must have:

At least 10 eyers of experience
Experience with Operating systems (Windows 10 / Windows 11 and macOS);
Office 365 training or proved knowledge is (Mandatory);
Management of users and mailboxes;
IM Clients (MS Teams);
Management of users and groups in Active Directory;
Access and permissions management in Microsoft Fileshare;
Hardware and peripherals (Troubleshooting, software and hardware installation and ticket resolution);
Network and Internet (Firewall, Proxy, AntiSpam, Access Points, Switching);
Communication: Excellent verbal and written communication skills;
Organizational Skills: Strong attention to detail and ability to multitask
Interpersonal Skills: Ability to work well with diverse teams and handle several information with professionalism.

We value: