IT Service Desk Technician – Lisbon/Sintra (Onsite)

Claranet limited; Portugal; Teletrabalho; EUR 18 000 - 28 000; Tempo integral

Resumo da oferta

Claranet Limited is seeking a Service Desk Technician to join our team based in Lisbon (Sintra). You will be responsible for troubleshooting desktop hardware and software, managing user accounts in Active Directory, and providing remote and on-site support.

The role requires fluency in Portuguese and English, with Spanish valued. You will work with Microsoft Office, Active Directory, and ITSM tools in a dynamic IT environment.

Qualificações

• Fluency in Portuguese and English (Spanish valued).
• Experience with Windows and MacOS troubleshooting/installation.
• Experience with Microsoft Office environments and Active Directory.

Responsabilidades

• Troubleshoot and monitor software and hardware in Desktop Management environments.
• Implement user account changes in Windows domain Active Directory and email systems.
• Resolve issues remotely and diagnose network/system faults.

Conhecimentos

Portuguese (fluent)

English (fluent)

Spanish (valued)

Ferramentas

Active Directory

Microsoft Office

CMDB

ITSM tools

Remote access tools

Fileshare management

Networking basics

Descrição da oferta de emprego

Claranet Limited is seeking a Service Desk Technician to join our team based in Lisbon (Sintra). You will be responsible for troubleshooting desktop hardware and software, managing user accounts in Active Directory, and providing remote and on-site support.

The role requires fluency in Portuguese and English, with Spanish valued. You will work with Microsoft Office, Active Directory, and ITSM tools in a dynamic IT environment.