Luxury Retail Sales Associate | Clienteling & Omni-Channel

Tapestry; Portugal; Remote; EUR 15,000 - 20,000; Full time

Benefits offered by this job

Employee discount

Volunteer day

Ambassador Programme

Career progression

Social events

Diversity initiatives

Job summary

Coach is seeking a Sales Associate in Portugal to represent the brand on the shop floor, delivering an elevated, personalized shopping experience and meeting store sales goals.

You will build lasting client relationships through styling expertise, cross‑selling, and clienteling tools, while supporting daily operations and brand initiatives across omni‑channel touchpoints.

Join a collaborative team with development opportunities, inclusive culture, and employee benefits.

Qualifications

• 1+ years of sales experience; luxury retail preferred.
• Experience with POS operation and mobile devices.
• Strong English proficiency; knowledge of fashion trends.

Responsibilities

• Represent Coach as a brand ambassador and meet sales goals.
• Build client relationships through styling and fashion advice.
• Drive sales through cross-selling and upselling.
• Utilize mobile POS and clienteling tools to capture data.
• Maintain operations: cash wrap, replenishment, merchandising.

Skills

Sales experience

English proficiency

Fashion knowledge

Customer service

POS operation

Social media savvy

Clienteling

Tools

POS system

Mobile POS

iPad/laptop

Social selling platforms

Job description

Coach is seeking a Sales Associate in Portugal to represent the brand on the shop floor, delivering an elevated, personalized shopping experience and meeting store sales goals.

You will build lasting client relationships through styling expertise, cross‑selling, and clienteling tools, while supporting daily operations and brand initiatives across omni‑channel touchpoints.

Join a collaborative team with development opportunities, inclusive culture, and employee benefits.