Luxury Fashion Sales Associate & Clienteling Pro

Tapestry (Coach/Kate Spade); Lisboa; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Inclusive environment

Career progression

Volunteer day

Ambassador Programme

Social events

Employee discount

Incentive programme

Job summary

Coach is seeking an energetic retail professional to represent the brand on the shop floor in a fast-paced environment. You will build lasting client relationships through styling expertise, cross-selling, and personalized recommendations to drive sales.

Ideal candidates have 1+ years in luxury retail, strong English skills, and experience with POS systems and social media engagement. The role offers an inclusive environment, mobility opportunities, and employee discounts.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation and basic computer use (iPad/laptop).
• Strong English proficiency.
• Luxury retail background and comfort with social media/video demos (preferred).

Responsibilities

• Represent Coach as a brand ambassador and adhere to style and service standards.
• Build lasting client relationships through styling and product expertise.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Use mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Develop personal sales plans and meet KPIs.
• Source new customers and manage inventory and stockroom routines.

Skills

Sales experience

POS operation

English proficiency

Social media savvy

Live-stream shopping

Tools

POS systems

Mobile POS

Job description

Coach is seeking an energetic retail professional to represent the brand on the shop floor in a fast-paced environment. You will build lasting client relationships through styling expertise, cross-selling, and personalized recommendations to drive sales.

Ideal candidates have 1+ years in luxury retail, strong English skills, and experience with POS systems and social media engagement. The role offers an inclusive environment, mobility opportunities, and employee discounts.