Lisbon Tech Customer Support Advisor

Hiring International Academy; Lisboa; On-site; EUR 13,000 - 15,000; Full time

Job summary

Hiring International Academy is seeking a Customer Support Advisor in Lisbon to assist customers by phone, email and chat, guiding them on using products and services and providing professional, timely support. The role focuses on delivering a positive customer experience on-site in Lisbon.

Candidates should offer strong troubleshooting, C1 English, and excellent verbal and written communication skills, maintaining a customer-focused and professional approach.

Qualifications

• Good troubleshooting and problem-solving skills.
• C1 English level.
• Strong verbal and written communication skills.
• Customer-focused and professional approach.

Responsibilities

• Assist customers via phone, email, and chat.
• Guide customers in using products and services.
• Provide professional and timely assistance.
• Ensure a positive customer experience.

Skills

English (C1)

Customer support

Communication

Problem solving

Job description

Hiring International Academy is seeking a Customer Support Advisor in Lisbon to assist customers by phone, email and chat, guiding them on using products and services and providing professional, timely support. The role focuses on delivering a positive customer experience on-site in Lisbon.

Candidates should offer strong troubleshooting, C1 English, and excellent verbal and written communication skills, maintaining a customer-focused and professional approach.