Lisbon Onsite: French-Speaking Customer Support Pro

Rdn Cons; Viseu; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Initial training

Career development opportunities

Job summary

Rdn Cons in Lisbon, Portugal is seeking a French-speaking customer support professional for a full-time, on-site role. You will respond to customer questions via phone, email and chat, and assist with account, service and product inquiries.

Ideal candidates are fluent in French and English, with strong communication skills and a customer-focused attitude. Entry-level applicants are welcome; position is onsite in Lisbon with initial training and ongoing support.

Qualifications

• Fluent French (C1/C2) and good command of English.
• Strong communication and interpersonal skills.
• Motivated entry-level candidates are welcome; availability to work onsite in Lisbon.

Responsibilities

• Respond to customer questions via phone, email and chat.
• Assist customers with account, service and product inquiries.
• Resolve issues professionally and efficiently; deliver a positive customer experience.
• Record and manage customer interactions using internal systems.
• Collaborate with colleagues when additional support is required.

Skills

French language

English language

Customer service

Job description

Rdn Cons in Lisbon, Portugal is seeking a French-speaking customer support professional for a full-time, on-site role. You will respond to customer questions via phone, email and chat, and assist with account, service and product inquiries.

Ideal candidates are fluent in French and English, with strong communication skills and a customer-focused attitude. Entry-level applicants are welcome; position is onsite in Lisbon with initial training and ongoing support.