Lisbon: On-Site, French-Speaking Customer Service Pro

Cross Border Talents; Lisboa; On-site; EUR 17,000 - 21,000; Full time

Job summary

Cross Border Talents in Lisbon is seeking a Customer Service Advisor to greet and assist clients on-site. You'll be the voice customers hear when they need help, with a friendly tone and thorough follow-through. French speakers are encouraged to apply.

The role emphasizes clear communication, calm handling of frustrated customers, and learning new internal systems as part of a supportive team. The position follows an 8-hour shift, five days per week, on-site in Lisbon, with rolling application

Qualifications

• Fluent in French; English at least B1.
• Clear, professional written and verbal communication.
• Tech-friendly and willing to learn internal systems.

Responsibilities

• Contribute to a supportive, collaborative team environment.
• Follow up on open cases to avoid delays.
• Flag recurring issues for root-cause addressing.
• Stay calm and clear with customers even when frustrated.

Skills

French fluent

English B1

Clear communication

Tech learning

Job description

Cross Border Talents in Lisbon is seeking a Customer Service Advisor to greet and assist clients on-site. You'll be the voice customers hear when they need help, with a friendly tone and thorough follow-through. French speakers are encouraged to apply.

The role emphasizes clear communication, calm handling of frustrated customers, and learning new internal systems as part of a supportive team. The position follows an 8-hour shift, five days per week, on-site in Lisbon, with rolling application