Lisbon: Italian B2B Advertising Support Specialist

CloserHire; Lisboa; On-site; EUR 13,000 - 15,000; Full time

Benefits offered by this job

Accommodation Provided

Flights Covered

Private Health Cover

Paid Training

Relocation support

Job summary

CloserHire is recruiting an Italian-speaking B2B Advertising Support Specialist for our Lisbon team. You will troubleshoot issues, guide advertisers, and optimize their use of the platform, ensuring a high-quality user experience.

The relocation package covers accommodation, flight reimbursements, and private health. This is a full-time role with training and a strong focus on customer satisfaction in a global environment.

Qualifications

• Degree in Marketing or related field is an advantage.
• Strong analytical and problem-solving abilities.
• Customer-service mindset with attention to detail.
• Experience in a contact centre, service program, or advertising is beneficial.

Responsibilities

• Provide end-to-end troubleshooting for advertising products via email and chat.
• Guide advertisers on platform usage, best practices, and features.
• Collaborate with internal teams to resolve issues and improve UX.
• Maintain proactive communication and SLA-driven support.

Skills

Analytical skills

Problem-solving

Teamwork

Customer service

Education

Marketing degree (advantage)

Job description

CloserHire is recruiting an Italian-speaking B2B Advertising Support Specialist for our Lisbon team. You will troubleshoot issues, guide advertisers, and optimize their use of the platform, ensuring a high-quality user experience.

The relocation package covers accommodation, flight reimbursements, and private health. This is a full-time role with training and a strong focus on customer satisfaction in a global environment.