English Customer Support Specialist - Lisbon | Paid Training

Cross Border Talents; Lisboa; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Health insurance

Paid training

Contract leading to permanent position

Job summary

Teleperformance in Lisbon is hiring Customer Support Representatives to assist users with Facebook products and services across telephone, email, and chat.

You will help users complete registrations, navigate the platform, and deliver high-quality support to ensure every interaction matters. A 12-month renewable contract leads to a permanent position, with paid training and a strong team environment.

Qualifications

• Fluency in English (written and spoken).
• Experience in customer support is a plus.
• Comfort using computer software and digital tools.

Responsibilities

• Assist registered users and community members via telephone, email, and chat.
• Help users finalize their registration and navigate products and services smoothly.
• Provide high-quality service to ensure every interaction matters.

Skills

Fluency in English

Customer service

Communication skills

Job description

Teleperformance in Lisbon is hiring Customer Support Representatives to assist users with Facebook products and services across telephone, email, and chat.

You will help users complete registrations, navigate the platform, and deliver high-quality support to ensure every interaction matters. A 12-month renewable contract leads to a permanent position, with paid training and a strong team environment.