Lisbon-Based Dutch-Speaking Customer Relations Pro

Cbtalents; Arruda dos Vinhos; On-site; EUR 12,276; Full time

Benefits offered by this job

Annual salary of €1,100 gross per month

Performance-based bonuses

Meal allowance

Comprehensive health insurance

Technical equipment provided

Career progression pathways

Job summary

An international insurance company is seeking a Dutch-Speaking Customer Relations Specialist for their Lisbon team. The successful candidate will provide high-quality support to clients in the Dutch market. Responsibilities include managing inbound queries, explaining insurance terms, and logging interactions accurately. Candidates must be fluent in Dutch and possess legal authorization to work in Portugal. This position offers a competitive salary, performance-based bonuses, and comprehensive health insurance.

Qualifications

• Complete fluency in Dutch (written and spoken) is a requirement.
• Must be able to commence work on January 8th, 2026.
• Candidates must possess current legal authorization to work in Portugal.

Responsibilities

• Handle inbound communications from Dutch-speaking customers.
• Systematically identify and resolve customer service issues.
• Log all customer interactions, feedback, and resolutions.

Skills

Fluency in Dutch

Advanced proficiency in English

Customer service experience

Familiarity with regulated industries

Job description

An international insurance company is seeking a Dutch-Speaking Customer Relations Specialist for their Lisbon team. The successful candidate will provide high-quality support to clients in the Dutch market. Responsibilities include managing inbound queries, explaining insurance terms, and logging interactions accurately. Candidates must be fluent in Dutch and possess legal authorization to work in Portugal. This position offers a competitive salary, performance-based bonuses, and comprehensive health insurance.