Dutch-Speaking Client Support - Lisbon, Health Insurance

Cbtalents; Azambuja; Presencial; EUR 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Comprehensive health insurance

Company-provided work equipment

Resumo da oferta

An international insurance provider in Lisbon is hiring a Client Support Specialist fluent in Dutch and English. The role involves serving as the primary contact for Dutch-speaking customers, ensuring their inquiries related to insurance are handled efficiently. Ideal candidates will have strong communication skills, a background in customer service, and the ability to synthesize complex information clearly. The position offers a structured workweek and opportunities for bonuses and growth within the company.

Qualificações

• Native-level or advanced proficiency in Dutch (written and verbal) is essential.
• High proficiency in English (C1 level or higher).
• Valid documentation for working in Portugal required.

Responsabilidades

• Serve as the first point of contact for Dutch customers regarding insurance.
• Conduct thorough investigations and resolve customer issues promptly.
• Document every customer interaction within the CRM system.

Conhecimentos

Fluency in Dutch

High proficiency in English

Customer service experience

Descrição da oferta de emprego

An international insurance provider in Lisbon is hiring a Client Support Specialist fluent in Dutch and English. The role involves serving as the primary contact for Dutch-speaking customers, ensuring their inquiries related to insurance are handled efficiently. Ideal candidates will have strong communication skills, a background in customer service, and the ability to synthesize complex information clearly. The position offers a structured workweek and opportunities for bonuses and growth within the company.