Dutch-Speaking Client Support - Lisbon, Health Insurance

Cbtalents; Azambuja; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Meal allowance

Comprehensive health insurance

Company-provided work equipment

Job summary

An international insurance provider in Lisbon is hiring a Client Support Specialist fluent in Dutch and English. The role involves serving as the primary contact for Dutch-speaking customers, ensuring their inquiries related to insurance are handled efficiently. Ideal candidates will have strong communication skills, a background in customer service, and the ability to synthesize complex information clearly. The position offers a structured workweek and opportunities for bonuses and growth within the company.

Qualifications

• Native-level or advanced proficiency in Dutch (written and verbal) is essential.
• High proficiency in English (C1 level or higher).
• Valid documentation for working in Portugal required.

Responsibilities

• Serve as the first point of contact for Dutch customers regarding insurance.
• Conduct thorough investigations and resolve customer issues promptly.
• Document every customer interaction within the CRM system.

Skills

Fluency in Dutch

High proficiency in English

Customer service experience

Job description

An international insurance provider in Lisbon is hiring a Client Support Specialist fluent in Dutch and English. The role involves serving as the primary contact for Dutch-speaking customers, ensuring their inquiries related to insurance are handled efficiently. Ideal candidates will have strong communication skills, a background in customer service, and the ability to synthesize complex information clearly. The position offers a structured workweek and opportunities for bonuses and growth within the company.