Dutch-Speaking Client Experience Champion - Lisbon

Cbtalents; Cascais; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Daily meal allowance

Comprehensive health insurance

Performance-related bonuses

Career development opportunities

Job summary

An international service provider is seeking a Dutch-Speaking Client Engagement Specialist in Lisbon. The role involves managing communications with Dutch clients, addressing inquiries related to insurance products, and maintaining excellent documentation of client interactions. The successful candidate will also require fluency in Dutch and high-level English. This position offers a structured work environment with notable benefits, including health insurance and opportunities for performance-related bonuses.

Qualifications

• Fluency in Dutch (written and spoken) is mandatory.
• High-level competency in English (C1 minimum) is essential.

Responsibilities

• Manage incoming communications from Dutch clients.
• Provide accurate information related to insurance products.
• Educate clients on their insurance plans.
• Document interactions and resolutions.
• Ensure adherence to company protocols.

Skills

Fluent in Dutch

High-level English (C1 minimum)

Customer service experience

Job description

An international service provider is seeking a Dutch-Speaking Client Engagement Specialist in Lisbon. The role involves managing communications with Dutch clients, addressing inquiries related to insurance products, and maintaining excellent documentation of client interactions. The successful candidate will also require fluency in Dutch and high-level English. This position offers a structured work environment with notable benefits, including health insurance and opportunities for performance-related bonuses.