Lisbon Dutch-Speaking Customer Advisor – On-site, Relocation

Cbtalents; Lisboa; On-site; EUR 16,000 - 23,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Performance Bonus

Attendance Bonus

Meal Allowance/Voucher

Private Health Insurance

Relocation Package

Exceptional Career Growth Opportunities

Ongoing Training and Professional Development

Job summary

A leading international insurance company is seeking a Dutch-Speaking Customer Advisor for their Lisbon office. The role involves serving Dutch-speaking clients, resolving inquiries related to insurance, and documenting interactions. Candidates must be fluent in Dutch and English, with valid work documentation for Portugal. The position offers a competitive salary, performance bonuses, and relocation support, plus opportunities for career growth in a vibrant work environment.

Qualifications

• Fluent in Dutch and English, both written and spoken.
• Valid documentation to work in Portugal (EU Citizenship, Residency Card, Refugee Card).
• Prior experience in customer service is a plus but not mandatory.

Responsibilities

• Serve as the primary point of contact for Dutch-speaking customers.
• Answer queries about insurance policies, claims, and coverage.
• Troubleshoot and resolve customer issues to ensure satisfaction.
• Document all customer interactions and transactions accurately.
• Collaborate with other departments for an efficient customer experience.
• Maintain a deep understanding of company policies and insurance regulations.

Skills

Fluent Dutch

Fluent English

Strong communication

Active listening

Problem-solving

Job description

A leading international insurance company is seeking a Dutch-Speaking Customer Advisor for their Lisbon office. The role involves serving Dutch-speaking clients, resolving inquiries related to insurance, and documenting interactions. Candidates must be fluent in Dutch and English, with valid work documentation for Portugal. The position offers a competitive salary, performance bonuses, and relocation support, plus opportunities for career growth in a vibrant work environment.