Lisbon Dutch-Speaking Customer Advisor – On-site, Relocation

Cbtalents; Lisboa; Presencial; EUR 16 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Monthly Salary

Performance Bonus

Attendance Bonus

Meal Allowance/Voucher

Private Health Insurance

Relocation Package

Exceptional Career Growth Opportunities

Ongoing Training and Professional Development

Resumo da oferta

A leading international insurance company is seeking a Dutch-Speaking Customer Advisor for their Lisbon office. The role involves serving Dutch-speaking clients, resolving inquiries related to insurance, and documenting interactions. Candidates must be fluent in Dutch and English, with valid work documentation for Portugal. The position offers a competitive salary, performance bonuses, and relocation support, plus opportunities for career growth in a vibrant work environment.

Qualificações

• Fluent in Dutch and English, both written and spoken.
• Valid documentation to work in Portugal (EU Citizenship, Residency Card, Refugee Card).
• Prior experience in customer service is a plus but not mandatory.

Responsabilidades

• Serve as the primary point of contact for Dutch-speaking customers.
• Answer queries about insurance policies, claims, and coverage.
• Troubleshoot and resolve customer issues to ensure satisfaction.
• Document all customer interactions and transactions accurately.
• Collaborate with other departments for an efficient customer experience.
• Maintain a deep understanding of company policies and insurance regulations.

Conhecimentos

Fluent Dutch

Fluent English

Strong communication

Active listening

Problem-solving

Descrição da oferta de emprego

A leading international insurance company is seeking a Dutch-Speaking Customer Advisor for their Lisbon office. The role involves serving Dutch-speaking clients, resolving inquiries related to insurance, and documenting interactions. Candidates must be fluent in Dutch and English, with valid work documentation for Portugal. The position offers a competitive salary, performance bonuses, and relocation support, plus opportunities for career growth in a vibrant work environment.