Junior Application Support & Production Engineer

act digital; Lisboa; On-site; EUR 40,000 - 64,000; Full time

Job summary

act digital is seeking a Junior Application Support & Production Engineer to join a major European banking client in Lisbon. You will work in L2 application operations, ensuring availability and supporting production deployments.

The role covers batch scheduling with Control-M and V-TOM, middleware deployment on Tomcat/Apache, and MFT with Axway CFT/OpenSSH/XDI, plus monitoring with Dynatrace, Zabbix, and ServiceNow, requiring French B1/B2 and English B1.

Qualifications

• Junior profile with practical training or initial professional experience in IT operations.
• Proficient Linux (and Windows) CLI, file permissions, systemctl, and Bash scripting.
• Experience with application servers Tomcat/Apache and Java packaging (WAR/JAR/EAR).
• Familiarity with batch schedulers Control-M or V-TOM and MFT protocols Axway CFT, OpenSSH.
• Exposure to ServiceNow and monitoring tools like Dynatrace or Zabbix.
• French B1/B2 (written and oral) and English B1 for coordination.

Responsibilities

• L2 Application Support & Operations (RUN Open): ensure operational availability, maintain CMDB, document, and follow up on vulnerabilities.
• Batch Scheduling & Monitoring: oversee, schedule, and execute batch chains with Control-M and V-TOM; handle runtime issues.
• Middleware & Application Integration: deploy and configure components on Tomcat/Apache, manage DataSources, support rollouts.
• File Transfers (MFT): supervise data flows via Axway CFT/OpenSSH/XDI and re-trigger failed transfers.
• Monitoring & Continuous Improvement: monitor with Dynatrace/Zabbix and track tickets in ServiceNow.

Skills

Linux

Windows

Bash scripting

Tomcat

Apache

Control-M

V-TOM

Axway CFT

OpenSSH

XDI

Dynatrace

Zabbix

ServiceNow

French

English

Tools

Tomcat

Apache

WAR/JAR/EAR packaging

Control-M

V-TOM

Axway CFT

OpenSSH

XDI

Dynatrace

Zabbix

ServiceNow

Job description

Are you an IT professional with a solid foundation in Linux, application servers, and production environments? Ready to step into Tier-2 application operations within a premier European banking group?

At act digital, we are recruiting a Junior Application Support & Production Engineer (Ingénieur d'Exploitation) to join the on of our biggest clients.

What you will do

• L2 Application Support & Operations (RUN Open): Ensure the operational availability (MCO) of banking applications, maintain CMDB records, manage operational documentation, and follow up on technical vulnerabilities.
• Batch Scheduling & Monitoring: Oversee, schedule, and execute batch processing chains using Control-M and V-TOM. Handle run-time abends, SLA breaches, and dependency anomalies.
• Middleware & Application Integration (Run & Build): Deploy and configure application components (WAR, EAR, JAR) across web/application servers (Tomcat, Apache, etc.). Configure JDBC DataSources, monitor server logs, and support production rollouts.
• File Transfers (MFT): Supervise and manage critical data flows via Axway CFT, OpenSSH, and XDI; re-trigger failed transfers, analyze error root causes, and liaise with business units during transfer blockages.
• Monitoring & Continuous Improvement: Monitor infrastructure and applications using Dynatrace, Zabbix/Carine, and handle tickets in ServiceNow. Optimize batch processing times and participate in incident reviews.

What we are looking for

• Seniority: Junior profile with practical training or initial professional experience in IT operations, systems, or technical support.
• OS & Scripting (Level 2): Practical command of Linux (and Windows) environments, CLI commands, file permissions, service control (systemctl), and basic Bash shell scripting.
• Application Servers (Level 2): Practical exposure to Tomcat, Apache, Java packaging (WAR/JAR/EAR), log troubleshooting, and DataSource configuration.
• Scheduling & MFT Tools (Level 1): Familiarity with batch schedulers (Control-M or V-TOM) and managed file transfer protocols (Axway CFT, OpenSSH).
• ITSM & Monitoring: Exposure to ServiceNow and monitoring tools such as Dynatrace or Zabbix.
• Languages: French B1/B2 (written and oral) for day-to-day coordination with France, plus English B1.

Nice to have

• Knowledge of ITIL V4 principles and Agile frameworks.
• Prior experience in banking, financial services, or leasing IT operations.

What we offer

• Direct career growth in enterprise banking operations and production engineering.
• Continuous upskilling across Tier-1 enterprise tools (Control-M, CFT, Tomcat, Dynatrace).
• Collaborative, certified Great Place to Work culture at the Lisbon tech hub.