Cloud Application Production Support Engineer (M/F)

Consort Group

Lisboa

Hybrid

EUR 50,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Meal allowance card

Employee benefits

Job summary

Consort Group in Lisbon, Portugal, is looking for a Cloud Application Production Support Engineer (M/F) to ensure stability and automation across critical banking applications in cloud/hybrid environments. You will build and maintain Ansible playbooks and Terraform scripts, containerize legacy apps, and drive CI/CD, DR testing, and production support with on-call rotations.

Fluent English, 5+ years in IT Operations/DevOps, and strong automation mindset are required to thrive in this senior role

Qualifications

5+ years in IT Operations, Production Support, DevOps or Cloud Engineering environments.

Responsibilities

Provide L1/L2 Application Production Support for critical banking applications.
Handle incidents, service requests and production troubleshooting activities.
Participate in shift rotations and on-call support.
Monitor production environments and ensure platform stability.
Support production releases and post-deployment validations.
Participate in DR and Live Play exercises.
Analyze root causes and implement preventive actions.

Skills

Linux administration

Ansible

Terraform

Docker

Kubernetes

Cloud platforms

Python/Bash scripting

CI/CD tools

Dynatrace

PL/SQL

Tools

Jenkins

Concourse

Travis

Job description

Every moment counts. Especially those you live to the fullest. Welcome to Consort Group.

For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values.

This is your future team

Established in 2021, Consort Portugal supports the strategic offshoring choices of our clients, particularly in Europe, and brings our expertise in infrastructure services to the Portuguese market. With a team of around 45 employees, our Service Center based in Porto is developing a dynamic nearshore business, offering the French and European markets an environment of excellence and high potential.

Cloud Application Production Support Engineer (M/F)

This is your mission

Are you passionate about Cloud Operations, Automation and Production Support? Then this position is for you.

Cloud Application Production Support Engineer, you will be responsible for ensuring the stability, automation and continuous improvement of critical banking applications running in cloud and hybrid environments.

Build side

Build and maintain Ansible playbooks and Terraform scripts for infrastructure automation.
Contribute to the containerization and modernization of legacy applications.
Design and improve deployment, provisioning and configuration processes.
Develop automation solutions to reduce operational effort and increase reliability.
Participate in Disaster Recovery (DR) preparation and testing activities.
Support CI/CD initiatives and deployment standardization.
Train and coach operations teams on Ansible, Terraform and Kubernetes best practices.
Contribute to continuous improvement and infrastructure optimization initiatives.

Run side

Provide L1/L2 Application Production Support for critical banking applications.
Handle incidents, service requests and production troubleshooting activities.
Participate in shift rotations and on-call support.
Monitor production environments and ensure platform stability.
Support production releases and post-deployment validations.
Participate in DR and Live Play exercises.
Analyze root causes and implement preventive actions.
Work closely with development, infrastructure and business teams to ensure service continuity.

This is your background

You have at least 5 years of experience in IT Operations, Production Support, DevOps or Cloud Engineering environments.

You are passionate about automation, infrastructure reliability and cloud technologies. You enjoy solving complex issues, working in critical environments and continuously improving operational processes.

This is your career path

You are looking for a role where you can combine production support, cloud technologies and infrastructure automation while working within an international banking environment.

You are comfortable operating autonomously, collaborating with multidisciplinary teams and driving technical improvements that have a direct impact on business operations.

This is your expertise

Linux administration and command-line expertise.
Infrastructure as Code with Ansible and Terraform.
Container technologies: Docker and Kubernetes.
Cloud platforms: AWS, Azure, IBM Cloud or Google Cloud.
Scripting with Python and/or Bash.
CI/CD tools such as Jenkins, Concourse, Travis or equivalent.
Application monitoring and observability tools such as Dynatrace.
PL/SQL and troubleshooting experience in production environments.
Understanding of banking operations and critical systems.

This is how you work as part of a team

Strong analytical and problem-solving mindset.
Excellent communication skills and stakeholder management.
Proactive attitude with a strong sense of ownership.
Ability to work under pressure and manage priorities effectively.
Team-oriented mindset and knowledge-sharing approach.
Continuous improvement mentality.

Language Skills

English: Fluent / Professional proficiency (mandatory)

This is our commitment

At Consort Group, you are an expert who we support so that every assignment becomes a step that counts.

Attentive and human onboarding
A truly hands-on management style
Continuous training opportunities
Concrete commitments: inclusion, equality, solidarity
A comprehensive HR package: health insurance, meal allowance card, and employee benefits
A culture of feedback and meaningful projects

The recruitment process