Join Our Portugal Team: German-Speaking Support & Content Moderator Role

United Talent Acquisition; Braga; Híbrido; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Welcome bonus of 3,000 euros

Resumo da oferta

A global recruitment agency is looking for a German-speaking Support & Content Moderator to join their team in Portugal. Responsibilities include responding to inquiries, troubleshooting, and ensuring content compliance. The ideal candidate must be fluent in German and proficient in English, with strong communication skills. This full-time position offers flexibility with shifts, including weekends if necessary, and relocation support for eligible candidates.

Qualificações

• Fluent in German (C1 or higher) and English (B2).
• Strong communication and interpersonal skills.
• EU citizenship or valid residence/work permit in Portugal.

Responsabilidades

• Respond to inquiries via phone, email, or chat.
• Assist with troubleshooting and issue resolution.
• Review and evaluate user-generated content.
• Enforce compliance with platform policies.
• Enforce compliance with platform policies.
• Escalate complex cases to specialized teams.
• Ensure content quality, objectivity, and safety.

Conhecimentos

German fluency

English proficiency

Communication skills

Interpersonal skills

Descrição da oferta de emprego

Join Our Portugal Team: German-Speaking Support & Content Moderator Role

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal). Language Requirements: German (C1+) + English (B2+). Contract Type: Full-time, Shifts (including weekends if required). Relocation Support: Available for eligible candidates.

About the Role

Are you fluent in German and ready to join a leading global customer experience team in Porto? We are hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You’ll provide user support and ensure content compliance, working alongside a diverse, high‑performing team in a dynamic and international environment.

What Youll Do

• Respond to inquiries via phone, email, or chat.
• Assist with troubleshooting and issue resolution.
• Provide accurate product and service information.
• Review and evaluate user-generated content.
• Enforce compliance with platform policies.
• Escalate complex cases to specialized teams.
• Ensure content quality, objectivity, and safety.

What We’re Looking For

• German fluency (C1 or higher).
• English proficiency (minimum B2).
• EU citizenship or valid residence/work permit in Portugal.
• Strong communication and interpersonal skills.
• Availability to work on‑site in Porto.
• Flexibility to work in rotating shifts, including weekends if needed.

Accepted Documents

• EU ID or Passport.
• Portuguese Residence Card.
• Visa holders (eligibility confirmed case by case).

If you're a German speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!

Urgent Hiring Welcome Bonus

3,000 euros (for German market, available until July 31st).