Italian-Speaking Customer Support & Content Moderator in Portugal

United Talent Acquisition; Braga; Hybride; EUR 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Welcome bonus of 2,000 euros

Relocation support for eligible candidates

Résumé du poste

United Talent Acquisition is urgently hiring an Italian-Speaking Customer Support & Content Moderator in Portugal. The role involves assisting customers, moderating content, and requires fluency in Italian (C1) and English (B2). The position offers a welcome bonus of 2,000 euros, opportunities for on-site or remote work in Porto or Lisbon, and support for eligible candidates. Flexibility for weekend shifts is required. Join a dynamic team focused on user satisfaction and content compliance.

Qualifications

• Fluent in Italian and English.
• Availability to work on-site in Porto.
• Flexibility to work in rotating shifts, including weekends.

Responsabilités

• Respond to inquiries via phone, email, or chat.
• Review and evaluate user-generated content.
• Enforce compliance with platform policies.

Connaissances

Italian fluency (C1 or higher)

English proficiency (minimum B2)

Strong communication and interpersonal skills

Description du poste

Italian-Speaking Customer Support & Content Moderator in Portugal

Job Openings Italian-Speaking Customer Support & Content Moderator in Portugal

About the job Italian-Speaking Customer Support & Content Moderator in Portugal

URGENT HIRING WELCOME BONUS: 2,000 euros for Italian market, available until July 31st

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal). Language Requirements: Italian (C1+) + English (B2+). Contract Type: Full-time, Shifts (including weekends if required). Relocation Support: Available for eligible candidates.

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Porto? We're hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You'll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.

What Youll Do

Customer Support:

• Respond to inquiries via phone, email, or chat
• Assist with troubleshooting and issue resolution
• Provide accurate product and service information

Content Moderation:

• Review and evaluate user-generated content
• Enforce compliance with platform policies
• Escalate complex cases to specialized teams
• Ensure content quality, objectivity, and safety

What We’re Looking For

• Italian fluency (C1 or higher)
• English proficiency (minimum B2)
• EU citizenship or valid residence/work permit in Portugal
• Strong communication and interpersonal skills
• Availability to work on-site in Porto
• Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

• EU ID or Passport
• Portuguese Residence Card
• Visa holders (eligibility confirmed case by case)

If you're an Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!